Planned customer messages
- Order placed
- Payment successful
- Payment failed
- Pre-order confirmation
- Dispatch notification
- Tracking link
- Out-for-delivery notification
- Delivered notification
- Cancellation confirmation
- Refund processed
- Delivery delay notification
Current connection status
WhatsApp enquiry support is active. Automated email, WhatsApp and SMS notifications require the final provider accounts, templates and credentials to be connected.
Until then, order, payment, dispatch, tracking, delay, cancellation and refund updates are confirmed personally through the support channel.
